Comments on: Samsung Instinct Release Date June 20

By: zoe

zoe — Thu, 25 Jun 2009 15:56:24 +0000

Samsung instinct-sprint, is supposed to bea out on the 20th june? well this is 25th june and its not out yet ?? when will it be out ? x

By: zoe

zoe — Thu, 25 Jun 2009 15:54:43 +0000

When is the samsung instinct sprint out ? because 2th june is passsed and its not out ??

By: Johnny J

Johnny J — Tue, 08 Jul 2008 02:31:01 +0000

To the first poster (AllenHarkleroad)…ummm if they overcharged you “$50,000″ shouldn’t you have taken them to court in the first place? Just kind of a no-brainer if you had a leg to stand on.

On another point….the Instinct is a fricking great phone! Love the haptic feedback!

By: will

will — Wed, 18 Jun 2008 16:09:59 +0000

Question for sprint employees or whoever know the correct answer, if your on an employee plan, with unlimited data already do we still need to convert over to the “everything price plan” for the instinct? If so, no way!!!! Love sprint the death been there 6 years but I can’t change my plan and don’t really see the need, already have unlimited data.

By: jeremy

jeremy — Tue, 17 Jun 2008 13:07:03 +0000

i work for sprint and yea great serrvice not so good customer care, but the instinct is going to be badass

By: Dave

Dave — Sat, 14 Jun 2008 19:52:36 +0000

I have been a CSR for Nextel for almost 4 years now and a CDMA customer. I work for a vendor call center and I wanted to say that Sprint has really been pushing training, first call resolution, and trying to stop transfers. For the longest time, whenever I had to call in about my account, I would cringe at the thought of calling cdma customer service. But, in the past year, it has really gotten a lot better. Before this, I would have literally had to instruct the agent what steps to do something like port my daughter’s line in from Virgin Mobile. Give us CSR agents a little bit more time, we are trying very hard. And believe me, most of us really do care about our customers and their issues. I, as well, am eagerly awaiting the Instinct.

By: Sean

Sean — Fri, 13 Jun 2008 15:17:48 +0000

I have used Verizon, At&t and Sprint. I dropped calls all the time with Verizon and At&t (so much for more bars in more places), but with Sprint I have fantastic reception and I in 4 years of service with them I have rarely dropped a call. I have two phones…I use an iphone for a work phone because my company wanted everyone to have email and full access to the internet on the road. It’s a good phone but I drop a ton of calls and the At&t network is so slow for internet. As soon as Instinct is released I am upgrading my Katana II to an Instinct and giving my iphone back to the company. I’ll be using just one phone again ( The Instinct) on the best (Sprint) network. I love Sprint…they have the best price on an unlimited plan right now, the fastest network and the best reception I have found.

By: Stefan

Stefan — Tue, 10 Jun 2008 20:56:22 +0000

Whats up with everyone having been with sprint for 8 years?

By: Alan

Alan — Tue, 10 Jun 2008 18:39:24 +0000

I have been with Sprint for 8 years and I am extremely satisfied with the signal I get. I do not like calling customer service, but when I have had a problem they have always made it right.

By: Phi;

Phi; — Tue, 10 Jun 2008 15:41:31 +0000

I have been with Sprint for nearly 8 years and have had several phones. All but 1 was a Samsung. My 2 year $150 discount is 2 weeks after launch. I don’t know if I will wait and have to back order it or go in on day of launch and just get it.

The only problem I have now is sometimes texting someone the system is unresponsive. The only problem I have with CS is the long wait on the phone. I had a family plan with 2 other phones on it and had A LOT of chat services and “joke of the day” subscriptions. My bill nearly tripled. I called Sprint and told them what was up and they refunded everything!! The bill me for activation for each phone, I call them and either I get it all refunded or get 50% off.

I can’t wait until the release!!