The rumors that Orange UK would be pulling the BlackBerry Bold off shelves now seem a bit more real thanks to an internal memo leak this afternoon. According to the memo, the BlackBerry Bold has seen reports of software issues across various mobile operators and Orange UK is taking the necessary steps to stop the madness. All shipments of the device in the UK by Orange will now be suspended until they receive feedback from RIM. I guess At&t’s BlackBerry Bold delays are a little bit of a relief despite the agonizing wait.
“Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure.We apologise for any inconvenience this issue may cause you.”
Next steps: BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.